Question 1

What happens to my files after conversion?

Accepted Answer

Your files are automatically and permanently deleted from our servers after 1 hour (free) or 24 hours (Pro). We never read or store the content of your files.

Question 2

Can I cancel my Pro plan?

Accepted Answer

Yes, cancel any time from your dashboard. Your access continues until the end of your billing period. No fees, no penalties.

Question 3

Do I need an account to convert files?

Accepted Answer

No. Free conversions work without an account. You only need an account to subscribe to Pro.

Question 4

What file size is supported?

Accepted Answer

Free accounts can upload files up to 5 MB. Pro accounts get up to 50 MB per file.

Question 5

How much does MorphNinja cost?

Accepted Answer

MorphNinja is free for up to 3 conversions per day. Pro plans start at $6.58/month (billed yearly) or $9.99/month (billed monthly). A Lifetime plan is available for a one-time payment of $99.

Question 6

What is the Lifetime plan?

Accepted Answer

The Lifetime plan is a one-time payment of $99 that gives you all Pro features — unlimited conversions, 50 MB files, and 24-hour file retention — forever, with no recurring charges.

Question 7

Can I pay with PayPal?

Accepted Answer

Yes. MorphNinja accepts both credit card payments via Stripe and PayPal. Choose your preferred payment method at checkout.

Question 8

Is there a free trial for Pro?

Accepted Answer

There is no free trial, but the free plan lets you test MorphNinja with up to 3 conversions per day. Upgrade to Pro anytime and cancel whenever you want.